Under Control Short Stay Management
About 12 months ago, I started to notice some dry spots on my left hand. It usually occurred after ingesting soy or eating gluten, so when I’d stop, the rash would disappear.
A few months ago the rash started to spread and I found it harder to control and eliminate even when stopping the naughties I was eating and drinking that I was intolerant to. In November both hands were now covered with an itchy eczema/dermatitis that hurt and stung. My hands felt like they were burning from the inside out. It got to the point that my skin split bleeding, were infected and weepy and so swollen that I couldn’t bend my joints any longer without my skin cracking.
I called the locum doctor service one night when my hands became so painful. He put me straight onto antibiotics and told me that I had severe contact dermatitis from the cleaning products I had used, and that I needed to cease all servicing immediately. He advised me to quit the duties that I had grown to love over the three years of my business and focus on something else.
I don’t tend to like pharmaceutical medicine, so I took the antibiotics for two days and stopped. I booked an appointment with my naturopath and I started a mostly green vegetable eating regime with the assistance of therapeutic probiotics, high quality fish oil, a liver cleanse, natural antihistamines, a manuka honey oil bodywash and unrefined shea butter for moisturising.
My hands have improved 80 percent. They still itch, the redness, swelling and infection is gone, but at this point in time I have to be careful of what I touch and what I use on my hands.
I will NO LONGER be servicing any short term rentals and no new clients will be taken. Sadly, what I enjoyed can no longer continue. Health must come first. Even though I used environmentally friendly products, I was still poisoned through breathing in vapours from spraying these products even though I used gloves most of the time.
If you’re a service provider using products for cleaning, wear a mask, gloves and long sleeves all the time and always wash your clothes immediately after work. Being poisoned isn’t worth it. Stay safe!
We’ve all heard about the horror stories about guests leaving damage and wrecking havoc on neighbours, so let’s examine what a 5-star guest is and what Airbnb and short stay hosts look for.
You want to present a good first impression and one of the ways is having previous reviews following your check outs. If you you’re a first time guest, then you’re going to have to work hard for your credibility. Leaving a lasting impression (a good one) can be challenging as hosts have different expectations especially when it comes to cleanliness and appropriate post check out states.
The main thing to remember is to leave the place as you found it. That means leaving the space tidy, rubbish emptied, dishes put away and bed made or stripped, then that way you can surely put a smile on a host’s face.
If you want to go that extra mile then here are some other tips:
If you want more information on how to impress your host, click here
We tend to take things for granted a lot in this industry. Hosts can sometimes forget to provide vital information to their service providers and vice-versa, but the most common are combinations, locations, and supplies.
So, you have a new service provider, someone who’s come to take care of your changeover and they’re not familiar with your property, you will have to keep in mind to give them correct instructions.
Be aware that part of a successful Airbnb and short stay is communicating with your service providers. It’s wise to have a back up in case your regular service provider is away, sick or fully booked. If you don’t you run the risk of doing it yourself or it not being done if you don’t live close by.
What is it that has you swooning over a website, looking at a potential home to stay in whilst on business or trip away? What do you look for?
Most people look at the image and presentation of the property first to see what it’s like inside. Professional photos make all the difference in your property listing being seen up the scale or never to be contacted down the bottom of the listing. But what makes the professional photos stand out? Decor.
So you thought you might just buy some stuff on Gumtree and dress it up a little to start your bookings off with a few bookings. Then, slowly bookings seem to drop off and decline and you’re wondering why you’re at the bottom of the list and not seeing any bookings for weeks. Well, let’s have a look at this issue.
You can’t dress up mutton as lamb as they say. You can fake it, but fakes are usually trying to hide something or it’s just not working for them. If you’re going to use “everyone’s IKEA furniture”, be unique with your ornaments or soft furnishings such as cushions, throws, prints, vases etc. Go op-shopping or vintage, or look at other homeware/linen stores for some variety.
Uniqueness is what “sells” your space. Being the same as everyone else is average, so if people want average, they check into a hotel not a short stay home away from home. You may have a great view, but is your bed comfortable, clean and with incredible linen? Kmart patterned linen doesn’t cut it. If you really do need to go basic, choose a waffle quilt cover set, but find an amazing throw blanket or cushions. With so much selection, there’s no excuse for BORING!
Save a little to engage an interior designer. A designer or stylist sees what you can’t see and if you want to move up the ladder on your Airbnb listing, get your place looking amazing with a little help. It’s better to be clueless and hire a visionary, than to do nothing and lose income.
Think about it…what have you got to lose?
When you first walk into a hotel, it can feel a little sterile and monotonous. When you walk into a short stay rental, whether it be via the Airbnb platform or other, you want to walk into a home, not a hotel. Guests who book on these platforms are looking for escapes away in a comfortable home, not a hotel, otherwise they wouldn’t have booked with you. So, how do you make a guest feel welcome in your humble abode? It depends upon the guest, but you cannot cater to everybody, but you can put some things in place that will leave an impression with your guests and help them to feel welcome.
Basic actions can make anyone feel welcome. You don’t have to spend exorbitant amounts of money to help guests feel welcome, all you have to do is think about what you’d like if it was you as the guest and go from there. If you’ve ever spent time in a short stay before, think about how you felt welcome or didn’t feel welcome. Don’t over think it. It’s all about the experience and creating something special, than do nothing and leave the guest feeling insignificant.